Job Description

Job Description

Job Description

Work Location: Serene Vegas Boutique Hotel located on Harmon Ave 89169

Summary: Responsible for completing checkpoints and checking security cameras every 15 mins throughout their shift, taking items to guests in rooms upon request, making sure that guest are guest of the property and securing all doors in Hallways and gate entrances. Also responsible for responding to complaints, making sure staff and guests are safe at the properties, and the hallways clear of trash and unwanted guests. Responsible for checkout issues with rooms which includes reporting them to Front to put on report for Maintenance.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Takes notes properly on issues that have occurred during your shift ex. feedback or complaints from guest.*
2. Responsible for having basic to intermediate customer service skills with the ability to work well with other or by themselves and the ability to work with all forms of guest from different back grounds.*
3. Responsible for multitasking job duties during your shift.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Education/Experience:

High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience. At least 1 year experience with cash handling and at least 1 year at a front desk or night auditor position

Certificates and Licenses:

Guard card

Knowledge, Skills, and Other Abilities:

Time management

Multitasking

Oral and written communication skills

Professionalism

Organizational skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and stoop, kneel, crouch or crawl. The employee is occasionally required to sit, and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions, extreme cold (non-weather), and extreme heat (non-weather). The employee is occasionally exposed to wet or humid conditions (non-weather).

The noise level in the work environment is usually moderate.

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