Job Description

Server/Waiter

Strong spirits, wine, and wine service knowledge with the ability to pass a wine exam. Prior experience as a server in a full-service restaurant environment.

Brennan's of Houston can offer you:

• A full-time 4-day work week so you have more time for you
• Part-time schedules available
• Career Pathways for growth within our company
• Earning Potential of $14 - $27/hr with tips included
• Mental Health Resources
• Health Benefits (Medical, Dental, Vision, and Employee Assistance Programs)
• 401K plan with a company match so you can start saving for retirement
• Paid Vacation Time
• Paid Sick Time
• Employee Meals
• Employee Discount
• We are closed on Christmas Day

We foster an environment of growth, mentorship and warmth at Brennan's of Houston

All applicants must embrace and contribute to our company culture.

Objectives:

To participate in a service team that provides a superior experience to our guest by assisting the captain to serve the guest.

To positively impact the process of making customers, by performing the following duties in a timely, efficient, friendly, and productive manner.

Duties and Responsibilities:

• Arrive on time for work and assist in dining room set-up. Prepare station and perform assigned side duties in a timely manner to be ready for service.
• Detail station before service to ensure all service wares are polished and presentable.
• Participate in gang seating and provide initial customer contact.
• Assist captain with initial drink order and provide refills as needed.
• Assist captain in providing guest name recognition
• Provide water and garlic bread service
• Provide support to the captain in handing out menus, providing brief explanations of menu organization, and descriptions of specials.
• Maintain a current working knowledge of menus, wine lists and food preparation to be able to assist customers with their selections. Utilize special and 86 boards every shift to keep knowledge updated.
• Support captain by taking customer orders and entering them into POS system as necessary.
• Participate in gang service.
• Assist team members in clearing plates at the conclusion of each course utilizing the gang bussing technique.
• Replace water according to our service standards.
• Provide guests with coffee/ tea service
• Communicate frequently and consistently with other members of the team and other employees during service.
• Practice teamwork when interacting with all departments in the restaurant.
• Understand and demonstrate the concept of making customers.
• Have an awareness of customer problems and potential problems. Ensure that customers do not leave the restaurant unhappy.
• Assist captain in processing credit cards and closing guest checks.
• Assist the back server in resetting tables within 3 minutes.
• Perform all closing side duties, leaving the station clean and set up for the next shift.
• Perform proper wine service.
• Perform additional duties as requested by the manager.

You can always apply in person in business attire Monday - Friday between 2pm-4pm or email info@brennanshouston.com with your resume. Check out our website for all open positions and career fair dates.

We look forward to meeting you!

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